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Service Level Agreement

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Service-Level Agreement (SLA)

  • A service-level agreement (SLA) is a between APCC and its customers that documents what services the APCC will furnish and defines the service standards the provider is obligated to meet.
  • 1 – 3 YEAR AGREEMENT
  • QUATERLY PREVENTIVE MAINTANENCE
  • QUATERLY VISIT

CORE SERVICES

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